Shipping and Returns

Shipping Costs and Delivery times
Postage and handling is additional to the product prices quoted.

  1. Delivery within NZ is by Courier Post.  Signature Required service.  Costs $10.00 per order.   Usually overnight, or next working day, to most NZ destinations.
  2. Delivery cost to customers overseas is according to postal region, postal method and weight of parcel.  Delivery guaranteed.  Fully tracked.  Signature required.
 
Target delivery times to destinations outside New Zealand:
* International Post target delivery time is 7-14 working days
* Express Post target delivery time is 3-5 working days
 
 

 Approximate International Postal Charge to send 500gm jars SummerGlow UMF16+ Manuka Honey

Number of Jars

Australia

USA  &  SE Asia

UK & Europe

Rest of World

1

$16.50

$38.00

$38.00

$40.00

2

$27.00

$68.00

$68.00

$72.00

3

$37.00

$94.00

$94.00

$101.00

4

$45.00

$115.00

$115.00

$127.00

5

$52.00

$135.00

$135.00

$150.00

6

$58.00

$154.00

$154.00

$172.00

7

$64.00

$171.00

$171.00

$193.00

8

$69.00

$188.00

$188.00

$212.00

9

$73.00

$205.00

$205.00

$231.00

10

$78.00

$220.00

$220.00

$249.00

11

$82.00

$236.00

$236.00

$266.00

12

$86.00

$251.00

$251.00

$284.00

 

 Approximate International Postal Charge to send 250gm jars SummerGlow UMF16+ Manuka Honey 

Number of Jars

Australia

USA  &  SE Asia

UK & Europe

Rest of World

1

$13.00

$27.00

$27.00

$29.00

2

$20.00

$47.00

$47.00

$51.00

3

$27.00

$68.00

$68.00

$72.00

 

 

 

 

 

 

 Approximate postal charge -  25gm tubes Antibacterial Medical Honey Wound Gel  

Number of tubes

Australia

USA  &  SE Asia

UK & Europe

Rest of World

1

$12.00

$24.00

$24.00

$26.00

2

$18.00

$41.00

$41.00

$44.00

 

Credit Card Payments
"SUMMERGLOW" will appear on cardholder statements for any transactions through this website.

Credit Card Ownership Provenence Policy
For large value orders, SummerGlow may issue a small refund onto the card and then request, via email, the person who submitted the order to let us know how much the refund was for.  This technique is used worldwide and is a very good way of proving credit card ownership.  Please don't be offended, its just us protecting ourselves and victims of credit card theft.

Despatch
Orders are shipped promptly after clearance of funds.

Customs
Any additional import duty or tariffs incurred will be the responsibility of the customer.

Return Rights
In the unlikely event of you receiving faulty or damaged goods simply email or phone us and we will arrange return or replacement of goods. Goods returned must be in their original packaging, unopened and are returned at the customer's expense.

Order Cancellation 
If for some reason you wish for your order to be cancelled please contact us at information@manukahoney.co.nz, we will try and help you as best we can. 

When your order is delivered, you acquire ownership of all items. SummerGlow Apiaries Ltd  will not be responsible for any damage inflicted on the items after delivery unless it is due to a manufacturing fault and is covered under warranty.

UMF IS

A Trusted Mark of Quality - A Guarantee of Authenticity & Purity

UMF stands for "Unique Manuka Factor" and is the only manuka honey grading system that is licensed and audited to verify the honey is true-to-label.

Shop of UMF Honey Here